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Home » Testimonials

Testimonials

May 10, 2016

Damon Castillo was referred to me by my Mother, who has done business with him for many years. In the 10 years that I have had Damon as my agent, Damon is always easy to get in touch with, accessible via phone or email, and is very responsive. He shows great patience when discussing varying options and is very knowledgeable. His willingness to explain even the simplest things makes you feel as if there is nothing unimportant to ask. I would highly recommend Damon for your insurance needs!      

May 10, 2016

I wanted to thank you again for expediting the policy changes on yesterday. It really made the entire process run smoothly, not to mention less stressful. 

Your kindness, professionalism, sense of urgency was relevant to this significant matter and I assure you, that you are highly appreciated.

May 10, 2016

Thanks for the excellent service you and and your company have give me over the years.

May 10, 2016

Over the years Damon Castillo has surpassed the role of “just our insurance agent.”  My wife and I see Damon as a trusted adviser regarding important risk issues for homeowners, vehicles and business.  He has always been forthcoming and timely in responding to our needs. We can depend on him to get out in front of the important deadlines so we are not scrambling to make big decisions at the last minute.  His professionalism is the best.  Thanks Damon!

May 10, 2016

Having been a customer of Integrity Insurance for almost twenty years now I have grown to appreciate what an outstanding service they provide.  Having lost my husband 15 years ago and finishing raising my daughters on my own, Damon has proven to take great care of us.  While the girls were busy being teenagers and having those many wonderful teenage accidents I could always count on Damon and Integrity to make sure we were taken care of.  I even trained the girls how to call him themselves the more accidents they had.  The price of insuring two teenagers through Integrity was the best rate anywhere that I could find.  Now the girls are grown and on their own and my rate for just one person could not be beat.  Thanks Damon for putting your personal care into your business.  I will always remain a Integrity customer.

July 1, 2016

I give TWFG Insurance Services a 5 Star rating because Mr. Damon Castillo truly defines “Excellent Customer Service”, especially in a world where we are experiencing less of it. I have had to call Mr. Castillo on many urgent occasions and he was able to take care of all my needs professionally and efficiently in a timely manner. I highly recommend his services to friends and family.

November 12, 2017

Damon has been wonderful to work with. He answers all of my questions, and is always available. I trust that he has found me the best coverage for my home and my car.

March 8, 2018

Damon has been my insurance agent for over 10 years. He is great! He quickly responds to my questions and gives me policy options that I may need or that are cost-saving.

May 21, 2018

Love Damon. He is very responsive to my emails and insurance needs. Goes above and beyond to get me good rates on auto and homeowners

June 2, 2018

Excellent service as always!!! Proud to have you as my Agent!

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