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Customer Ratings & Reviews for TWFG

16 Reviews | Leave a Review
So easy to work with and so nice. Thank you for helping me find the best plan.

Very happy with the results of Damon's efforts to find good policies for both auto and home. He reviewed a lot of different insurers and found those that I was happy with. Did a great job of explaining the coverages and was more thorough than anyone had ever been before!

Damon was great at communication and providing me the necessary documents quickly! He provided extra assistance on finding a quick solution even without me having to ask for it! Thank you Damon!

Excellent service as always!!! Proud to have you as my Agent!

Love Damon. He is very responsive to my emails and insurance needs. Goes above and beyond to get me good rates on auto and homeowners

Damon has been my insurance agent for over 10 years. He is great! He quickly responds to my questions and gives me policy options that I may need or that are cost-saving.

Damon has been wonderful to work with. He answers all of my questions, and is always available. I trust that he has found me the best coverage for my home and my car.

I give TWFG Insurance Services a 5 Star rating because Mr. Damon Castillo truly defines "Excellent Customer Service", especially in a world where we are experiencing less of it. I have had to call Mr. Castillo on many urgent occasions and he was able to take care of all my needs professionally and efficiently in a timely manner. I highly recommend his services to friends and family.

I do mean what I say in my testimonial.  Thanks for always being there for the girls and I when we needed you.  Lord knows it was all tooooo often.  It is so nice to have them grown and on their own now.  And I love my rate for just one person.

Damon Castillo was referred to me by my Mother, who has done business with him for many years. In the 10 years that I have had Damon as my agent, Damon is always easy to get in touch with, accessible via phone or email, and is very responsive. He shows great patience when discussing varying options and is very knowledgeable. His willingness to explain even the simplest things makes you feel as if there is nothing unimportant to ask. I would highly recommend Damon for your insurance needs!      

The guys have been a great help.  The US Home Team came in and just set the cleanup process in motion.  It took away a lot of the stress. 

I wanted to thank you again for expediting the policy changes on yesterday. It really made the entire process run smoothly, not to mention less stressful. 
Your kindness, professionalism, sense of urgency was relevant to this significant matter and I assure you, that you are highly appreciated.

Having been a customer of Integrity Insurance for almost twenty years now I have grown to appreciate what an outstanding service they provide.  Having lost my husband 15 years ago and finishing raising my daughters on my own, Damon has proven to take great care of us.  While the girls were busy being teenagers and having those many wonderful teenage accidents I could always count on Damon and Integrity to make sure we were taken care of.  I even trained the girls how to call him themselves the more accidents they had.  The price of insuring two teenagers through Integrity was the best rate anywhere that I could find.  Now the girls are grown and on their own and my rate for just one person could not be beat.  Thanks Damon for putting your personal care into your business.  I will always remain a Integrity customer.

I am so happy and thankful for your help. During this hard time, I need to save as much as I can.

Thanks for the excellent service you and and your company have give me over the years.

Over the years Damon Castillo has surpassed the role of "just our insurance agent."  My wife and I see Damon as a trusted adviser regarding important risk issues for homeowners, vehicles and business.  He has always been forthcoming and timely in responding to our needs. We can depend on him to get out in front of the important deadlines so we are not scrambling to make big decisions at the last minute.  His professionalism is the best.  Thanks Damon!

TWFG received a rating of 4.8 out of 5 based on 16 reviews on
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