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Home » Testimonials

Testimonials

November 12, 2017

Damon has been wonderful to work with. He answers all of my questions, and is always available. I trust that he has found me the best coverage for my home and my car.

July 2, 2023

Damon and Martha work hard to find me the best deals and keep working hard to accommodate my requests. Really appreciate that. I’ve been working with them for about a year and am quite pleased and plan to stay with them.

February 23, 2023

Damon and his team are fantastic. I had a short time frame before my policies renewed. Not only did they get me the quotes in time, but also saved me a TON of money. Many of my coverages were enhanced even with the savings. I would highly recommend Damon and his team. They are fantastic!

April 13, 2023

I have been with TWFG- Damon Castillo Insurance for over 15 years. I have always received outstanding customer service and valuable insight to all the different opinions with insurance. Throughout the years they have continued to help me and my family save money and make sure we are well taken care of when the worst happens. I could not ever recommend Damon enough he is extremely friendly, knowledgeable, sympathetic and caring. I feel like I am treated like family with every conversation no matter how small. I plan on being a customer as long as he is in business.

August 9, 2023

I was in the process of contracting directly with the State of North Dakota and in the contract ND had a bunch of insurance requirements for my business. Damon was able to make sense of it all and come up with the best coverage at the best cost. He was great to work with and very responsive to my questions and hoops the state made us jump through to get ti done. He as able to get this done in about a week. I had some insurance providers say it would take weeks to “evaluate” the requirements. I would highly recommend TWFG and Damon.

May 10, 2016

Over the years Damon Castillo has surpassed the role of “just our insurance agent.”  My wife and I see Damon as a trusted adviser regarding important risk issues for homeowners, vehicles and business.  He has always been forthcoming and timely in responding to our needs. We can depend on him to get out in front of the important deadlines so we are not scrambling to make big decisions at the last minute.  His professionalism is the best.  Thanks Damon!

May 10, 2016

Having been a customer of Integrity Insurance for almost twenty years now I have grown to appreciate what an outstanding service they provide.  Having lost my husband 15 years ago and finishing raising my daughters on my own, Damon has proven to take great care of us.  While the girls were busy being teenagers and having those many wonderful teenage accidents I could always count on Damon and Integrity to make sure we were taken care of.  I even trained the girls how to call him themselves the more accidents they had.  The price of insuring two teenagers through Integrity was the best rate anywhere that I could find.  Now the girls are grown and on their own and my rate for just one person could not be beat.  Thanks Damon for putting your personal care into your business.  I will always remain a Integrity customer.

May 10, 2016

Damon Castillo was referred to me by my Mother, who has done business with him for many years. In the 10 years that I have had Damon as my agent, Damon is always easy to get in touch with, accessible via phone or email, and is very responsive. He shows great patience when discussing varying options and is very knowledgeable. His willingness to explain even the simplest things makes you feel as if there is nothing unimportant to ask. I would highly recommend Damon for your insurance needs!      

July 1, 2016

I give TWFG Insurance Services a 5 Star rating because Mr. Damon Castillo truly defines “Excellent Customer Service”, especially in a world where we are experiencing less of it. I have had to call Mr. Castillo on many urgent occasions and he was able to take care of all my needs professionally and efficiently in a timely manner. I highly recommend his services to friends and family.

August 27, 2023

The whole team at TWFG is absolutely fabulous! They are very responsive and have graciously answered my endless questions. I highly recommend working with them as they will find you the best prices out there for your needs.

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